Latest FAQ & Guideline topics

Topic	Replies	Views	Activity
SMOROBOT Tank X11/X10 Frequently Asked Questions List faq , guideline , trouble-shooting Congratulations on having your Tank X robot! This is a collection of FAQs to help you use the product better. About my robot Product Related What’s the difference between Model X10 and X11? If I order an X11, d…	4	4892	June 5, 2022
About the FAQ & Guideline category faq , guideline Here you can find common questions about the product, after-sale polices and so on. Following the guidelines, you’ll quickly learn how to manoeuvre your new tool with ease. Hope it helps you have a sparkling pool. If …	4	520	May 25, 2022
New series of lights and bot not working	0	10	April 20, 2024
Red lights on either end when fully charged	0	89	February 12, 2024
My lights during charging trouble-shooting	0	37	March 16, 2024
X11 right function indicator lite green but left function lite and battery lites not illuminated trouble-shooting	0	28	March 16, 2024
Firmware update/newest software version	0	55	March 10, 2024
Mix of lights	0	28	March 8, 2024
Will it get stuck on some shaped drain covers? faq , cleaning , pre-sale	50	2769	February 13, 2024
White lightws do not come on when fully charged	0	58	February 12, 2024
No lights / will not charge	0	103	February 7, 2024
Self test won’t stop trouble-shooting	0	58	February 4, 2024
My battery isn't fully charging	0	93	January 23, 2024
Charger lights blink red and green	0	126	January 13, 2024
Smorobot Dead worked fine 1 week ago now Dead please help	0	145	December 28, 2023
Red lights on end show up?	0	144	December 12, 2023
Smorobot won’t charge trouble-shooting	0	199	December 9, 2023
The indicator on charger blinks or does not turn on. What is the problem? usage , faq , battery , trouble-shooting	13	873	November 29, 2023
What if I want to skip the walls, and have a fast clean of the floor? faq , cleaning	9	972	November 15, 2023
A collection of questions and answers about SMOROBOT indicator lights battery , cleaning , faq , indicator-lights	101	6619	June 20, 2023
Why does charging stop suddenly? usage , faq , battery , trouble-shooting	1	725	May 30, 2023
What does the indicator light mean? usage , faq , guideline , mode	14	1164	May 25, 2023
What should I do when I put my robot in water, but the indicator lights up in red at two ends and it does not work? mode , usage , faq , trouble-shooting	48	2036	May 21, 2023
Since it's cordless, how do I retrieve it? usage , faq	2	289	March 6, 2023
Is the Charging Port waterproof? faq , battery	2	506	January 19, 2023
If I order the X11, do I need to pay for a charger or filters? faq , pre-sale , x11 , accessories	2	473	January 16, 2023
Why can't my robot climb the walls? What should I do? faq , wall-cleaning , trouble-shooting	7	615	December 8, 2022
What should we do if the robot exceeds 24 months warranty? faq , after-sale , trouble-shooting	4	529	October 9, 2022
Will there be an APP for scheduling? faq , pre-sale	8	791	October 9, 2022
SMOROBOT Tank X11/X10 Setup Guide guideline , important	16	6225	September 30, 2022

SMOROBOT Tank X11/X10 Frequently Asked Questions List

faq , guideline , trouble-shooting

Congratulations on having your Tank X robot! This is a collection of FAQs to help you use the product better. About my robot Product Related What’s the difference between Model X10 and X11? If I order an X11, d…

4

4892

June 5, 2022

About the FAQ & Guideline category

faq , guideline

Here you can find common questions about the product, after-sale polices and so on. Following the guidelines, you’ll quickly learn how to manoeuvre your new tool with ease. Hope it helps you have a sparkling pool. If …