Latest FAQ & Guideline topics

Topic	Replies	Views	Activity
SMOROBOT Tank X11/X10 Frequently Asked Questions List faq , guideline , trouble-shooting Congratulations on having your Tank X robot! This is a collection of FAQs to help you use the product better. About my robot Product Related What’s the difference between Model X10 and X11? If I order an X11, d…	4	2407	June 5, 2022
About the FAQ & Guideline category faq , guideline Here you can find common questions about the product, after-sale polices and so on. Following the guidelines, you’ll quickly learn how to manoeuvre your new tool with ease. Hope it helps you have a sparkling pool. If …	4	217	May 25, 2022
What should I do when I put my robot in water, but the indicator lights up in red at two ends and it does not work? faq , usage , mode , trouble-shooting	22	958	February 1, 2023
The warranty cover 24 months? What will be guaranteed in the 24 months? faq , after-sale	32	515	January 24, 2023
Is the Charging Port waterproof? faq , battery	2	223	January 19, 2023
A collection of questions and answers about SMOROBOT indicator lights faq , cleaning , battery , indicator-lights	94	2627	January 18, 2023
If I order the X11, do I need to pay for a charger or filters? faq , pre-sale , x11 , accessories	2	239	January 16, 2023
Will it get stuck on some shaped drain covers? faq , pre-sale , cleaning	49	1048	January 12, 2023
Why can't my robot climb the walls? What should I do? faq , wall-cleaning , trouble-shooting	7	278	December 8, 2022
What if I want to skip the walls, and have a fast clean of the floor? faq , cleaning	6	586	October 14, 2022
What should we do if the robot exceeds 24 months warranty? faq , after-sale , trouble-shooting	4	219	October 9, 2022
Will there be an APP for scheduling? faq , pre-sale	8	495	October 9, 2022
SMOROBOT Tank X11/X10 Setup Guide guideline , important	16	3250	September 30, 2022
What does the indicator light mean? faq , guideline , usage , mode	9	543	September 26, 2022
What should I do if my robot keeps floating on water and will not sink? faq , usage , trouble-shooting	2	224	September 18, 2022
Does it make noise when cleaning? faq , usage	6	142	August 11, 2022
What's the difference between Model X10 and X11? faq , pre-sale , x11 , x10	4	610	August 4, 2022
How should I clean the impeller? faq , dirt-removal	2	196	July 11, 2022
Can't tell standard filter from ultra-fine filter faq , filter	0	151	July 1, 2022
What exactly does the robot do in Standard/Fast mode? faq , cleaning , mode	2	326	June 22, 2022
Where does it park when it's done? Does it know when it has covered the entire pool or does it keep goning until the battery is low? faq , cleaning	3	301	June 18, 2022
Does the robot work with salt water pools? usage	2	228	June 18, 2022
The indicator on charger blinks or does not turn on. What is the problem? faq , usage , battery , trouble-shooting	1	322	June 15, 2022
What are the best water conditions and other tips to use my robot? guideline , battery	0	142	June 10, 2022
Can I charge my robot in any temperature? faq , battery	0	208	May 15, 2022
When should I charge my robot? Can I charge it immediately after discharge? guideline , battery , charging	0	183	June 10, 2022
What should I do when my robot gets tangled by the floating rope? faq , cleaning , trouble-shooting	0	229	May 15, 2022
Why does the indicator blink when I turn on and off my robot quickly? faq , guideline , usage , mode , trouble-shooting	0	113	May 15, 2022
What should I do if my robot gets stuck by the pool escalator? faq , cleaning , trouble-shooting	0	356	May 15, 2022
What should I do if my robot does not follow the V-shaped path pattern on walls and it won't climb down the wall? faq , wall-cleaning , trouble-shooting	0	200	May 15, 2022

SMOROBOT Tank X11/X10 Frequently Asked Questions List

faq , guideline , trouble-shooting

Congratulations on having your Tank X robot! This is a collection of FAQs to help you use the product better. About my robot Product Related What’s the difference between Model X10 and X11? If I order an X11, d…

4

2407

June 5, 2022

About the FAQ & Guideline category

faq , guideline

Here you can find common questions about the product, after-sale polices and so on. Following the guidelines, you’ll quickly learn how to manoeuvre your new tool with ease. Hope it helps you have a sparkling pool. If …