Latest FAQ & Guideline topics

Topic	Replies	Views	Activity
SMOROBOT Tank X11/X10 Frequently Asked Questions List faq , guideline , trouble-shooting Congratulations on having your Tank X robot! This is a collection of FAQs to help you use the product better. About my robot Product Related What’s the difference between Model X10 and X11? If I order an X11, d…	4	5189	June 5, 2022
About the FAQ & Guideline category faq , guideline Here you can find common questions about the product, after-sale polices and so on. Following the guidelines, you’ll quickly learn how to manoeuvre your new tool with ease. Hope it helps you have a sparkling pool. If …	4	574	May 25, 2022
No lights / will not charge	1	330	July 23, 2024
What does the indicator light mean? usage , faq , guideline , mode	15	1428	June 21, 2024
Battery Works, Vacuum Not Charging usage , faq , battery , trouble-shooting	4	99	June 13, 2024
Won’t turn	0	39	May 31, 2024
New series of lights and bot not working	0	71	April 20, 2024
Red lights on either end when fully charged	0	154	February 12, 2024
My lights during charging trouble-shooting	0	107	March 16, 2024
X11 right function indicator lite green but left function lite and battery lites not illuminated trouble-shooting	0	76	March 16, 2024
Firmware update/newest software version	0	147	March 10, 2024
Mix of lights	0	111	March 8, 2024
Will it get stuck on some shaped drain covers? faq , cleaning , pre-sale	50	3055	February 13, 2024
White lightws do not come on when fully charged	0	99	February 12, 2024
Self test won’t stop trouble-shooting	0	121	February 4, 2024
My battery isn't fully charging	0	165	January 23, 2024
Charger lights blink red and green	0	194	January 13, 2024
Smorobot Dead worked fine 1 week ago now Dead please help	0	222	December 28, 2023
Red lights on end show up?	0	193	December 12, 2023
Smorobot won’t charge trouble-shooting	0	299	December 9, 2023
The indicator on charger blinks or does not turn on. What is the problem? usage , faq , battery , trouble-shooting	13	977	November 29, 2023
What if I want to skip the walls, and have a fast clean of the floor? faq , cleaning	9	1049	November 15, 2023
A collection of questions and answers about SMOROBOT indicator lights battery , cleaning , faq , indicator-lights	101	7587	June 20, 2023
Why does charging stop suddenly? usage , faq , battery , trouble-shooting	1	811	May 30, 2023
What should I do when I put my robot in water, but the indicator lights up in red at two ends and it does not work? mode , usage , faq , trouble-shooting	48	2189	May 21, 2023
Since it's cordless, how do I retrieve it? usage , faq	2	330	March 6, 2023
Is the Charging Port waterproof? faq , battery	2	559	January 19, 2023
If I order the X11, do I need to pay for a charger or filters? faq , pre-sale , x11 , accessories	2	517	January 16, 2023
Why can't my robot climb the walls? What should I do? faq , wall-cleaning , trouble-shooting	7	679	December 8, 2022
What should we do if the robot exceeds 24 months warranty? faq , after-sale , trouble-shooting	4	599	October 9, 2022

SMOROBOT Tank X11/X10 Frequently Asked Questions List

faq , guideline , trouble-shooting

Congratulations on having your Tank X robot! This is a collection of FAQs to help you use the product better. About my robot Product Related What’s the difference between Model X10 and X11? If I order an X11, d…

4

5189

June 5, 2022

About the FAQ & Guideline category

faq , guideline

Here you can find common questions about the product, after-sale polices and so on. Following the guidelines, you’ll quickly learn how to manoeuvre your new tool with ease. Hope it helps you have a sparkling pool. If …