The indicator on charger blinks or does not turn on. What is the problem?
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12
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512
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April 7, 2023
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Since it's cordless, how do I retrieve it?
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2
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164
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March 6, 2023
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The warranty cover 24 months? What will be guaranteed in the 24 months?
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32
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811
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January 24, 2023
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Is the Charging Port waterproof?
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2
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329
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January 19, 2023
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If I order the X11, do I need to pay for a charger or filters?
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2
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303
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January 16, 2023
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Will it get stuck on some shaped drain covers?
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49
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1554
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January 12, 2023
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Why can't my robot climb the walls? What should I do?
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7
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369
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December 8, 2022
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What should we do if the robot exceeds 24 months warranty?
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4
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299
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October 9, 2022
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Will there be an APP for scheduling?
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8
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598
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October 9, 2022
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SMOROBOT Tank X11/X10 Setup Guide
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16
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4311
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September 30, 2022
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What should I do if my robot keeps floating on water and will not sink?
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2
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292
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September 18, 2022
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Does it make noise when cleaning?
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6
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183
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August 11, 2022
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What's the difference between Model X10 and X11?
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4
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960
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August 4, 2022
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How should I clean the impeller?
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2
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250
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July 11, 2022
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Can't tell standard filter from ultra-fine filter
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0
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222
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July 1, 2022
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What exactly does the robot do in Standard/Fast mode?
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2
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397
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June 22, 2022
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Where does it park when it's done? Does it know when it has covered the entire pool or does it keep goning until the battery is low?
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3
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361
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June 18, 2022
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Does the robot work with salt water pools?
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2
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296
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June 18, 2022
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What are the best water conditions and other tips to use my robot?
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0
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198
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June 10, 2022
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Can I charge my robot in any temperature?
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0
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293
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May 15, 2022
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When should I charge my robot? Can I charge it immediately after discharge?
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0
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252
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June 10, 2022
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What should I do when my robot gets tangled by the floating rope?
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0
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286
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May 15, 2022
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Why does the indicator blink when I turn on and off my robot quickly?
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0
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164
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May 15, 2022
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What should I do if my robot gets stuck by the pool escalator?
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0
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558
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May 15, 2022
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What should I do if my robot does not follow the V-shaped path pattern on walls and it won't climb down the wall?
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0
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250
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May 15, 2022
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What should I do if my robot stays around the stairs for a long time?
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0
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240
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May 15, 2022
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What can be done when my robot is swept away by currents from the pool circular pump?
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0
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165
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May 15, 2022
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What should I do when my robot keeps climbing up and down in the same wall area?
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0
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268
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May 15, 2022
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When my robot comes down from the waterline, it bumps on the wall and is detached from it. What should I do?
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0
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176
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May 15, 2022
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How come the charger indicator has turned green, but the robot indicator is still red?
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0
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639
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May 15, 2022
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