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Battery Works, Vacuum Not Charging
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4
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463
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June 13, 2024
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My lights during charging
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0
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200
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March 16, 2024
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X11 right function indicator lite green but left function lite and battery lites not illuminated
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0
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107
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March 16, 2024
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Self test won’t stop
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0
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139
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February 4, 2024
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Smorobot won’t charge
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0
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468
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December 9, 2023
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The indicator on charger blinks or does not turn on. What is the problem?
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13
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1333
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November 29, 2023
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Why does charging stop suddenly?
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1
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925
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May 30, 2023
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What should I do when I put my robot in water, but the indicator lights up in red at two ends and it does not work?
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48
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2537
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May 21, 2023
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Why can't my robot climb the walls? What should I do?
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7
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746
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December 8, 2022
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What should we do if the robot exceeds 24 months warranty?
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4
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652
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October 9, 2022
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What should I do if my robot keeps floating on water and will not sink?
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2
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647
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September 18, 2022
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What should I do when my robot gets tangled by the floating rope?
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0
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537
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May 15, 2022
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SMOROBOT Tank X11/X10 Frequently Asked Questions List
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4
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5535
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June 5, 2022
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Why does the indicator blink when I turn on and off my robot quickly?
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0
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354
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May 15, 2022
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What should I do if my robot gets stuck by the pool escalator?
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0
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1090
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May 15, 2022
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What should I do if my robot does not follow the V-shaped path pattern on walls and it won't climb down the wall?
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0
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414
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May 15, 2022
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What should I do if my robot stays around the stairs for a long time?
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0
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432
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May 15, 2022
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What can be done when my robot is swept away by currents from the pool circular pump?
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0
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343
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May 15, 2022
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What should I do when my robot keeps climbing up and down in the same wall area?
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0
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437
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May 15, 2022
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When my robot comes down from the waterline, it bumps on the wall and is detached from it. What should I do?
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0
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335
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May 15, 2022
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How come the charger indicator has turned green, but the robot indicator is still red?
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0
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1061
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May 15, 2022
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Robot climbs the coping and flips over
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1
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708
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May 27, 2022
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My robot does not clean the pool as well as before. What could be the reason？How can I solve the problem?
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0
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464
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May 15, 2022
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Why can't the top cover latch be pulled?
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0
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271
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May 16, 2022
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