Latest FAQ & Guideline topics

Topic	Replies	Views	Activity
SMOROBOT Tank X11/X10 Frequently Asked Questions List faq , guideline , trouble-shooting Congratulations on having your Tank X robot! This is a collection of FAQs to help you use the product better. About my robot Product Related What’s the difference between Model X10 and X11? If I order an X11, d…	4	4920	June 5, 2022
About the FAQ & Guideline category faq , guideline Here you can find common questions about the product, after-sale polices and so on. Following the guidelines, you’ll quickly learn how to manoeuvre your new tool with ease. Hope it helps you have a sparkling pool. If …	4	525	May 25, 2022
New series of lights and bot not working	0	17	April 20, 2024
Red lights on either end when fully charged	0	99	February 12, 2024
My lights during charging trouble-shooting	0	49	March 16, 2024
X11 right function indicator lite green but left function lite and battery lites not illuminated trouble-shooting	0	35	March 16, 2024
Firmware update/newest software version	0	64	March 10, 2024
Mix of lights	0	39	March 8, 2024
Will it get stuck on some shaped drain covers? faq , cleaning , pre-sale	50	2794	February 13, 2024
White lightws do not come on when fully charged	0	62	February 12, 2024
No lights / will not charge	0	121	February 7, 2024
Self test won’t stop trouble-shooting	0	66	February 4, 2024
My battery isn't fully charging	0	106	January 23, 2024
Charger lights blink red and green	0	137	January 13, 2024
Smorobot Dead worked fine 1 week ago now Dead please help	0	152	December 28, 2023
Red lights on end show up?	0	151	December 12, 2023
Smorobot won’t charge trouble-shooting	0	212	December 9, 2023
The indicator on charger blinks or does not turn on. What is the problem? usage , faq , battery , trouble-shooting	13	884	November 29, 2023
What if I want to skip the walls, and have a fast clean of the floor? faq , cleaning	9	980	November 15, 2023
A collection of questions and answers about SMOROBOT indicator lights battery , cleaning , faq , indicator-lights	101	6698	June 20, 2023
Why does charging stop suddenly? usage , faq , battery , trouble-shooting	1	736	May 30, 2023
What does the indicator light mean? usage , faq , guideline , mode	14	1178	May 25, 2023
What should I do when I put my robot in water, but the indicator lights up in red at two ends and it does not work? mode , usage , faq , trouble-shooting	48	2056	May 21, 2023
Since it's cordless, how do I retrieve it? usage , faq	2	295	March 6, 2023
Is the Charging Port waterproof? faq , battery	2	511	January 19, 2023
If I order the X11, do I need to pay for a charger or filters? faq , pre-sale , x11 , accessories	2	479	January 16, 2023
Why can't my robot climb the walls? What should I do? faq , wall-cleaning , trouble-shooting	7	623	December 8, 2022
What should we do if the robot exceeds 24 months warranty? faq , after-sale , trouble-shooting	4	542	October 9, 2022
Will there be an APP for scheduling? faq , pre-sale	8	802	October 9, 2022
SMOROBOT Tank X11/X10 Setup Guide guideline , important	16	6256	September 30, 2022

SMOROBOT Tank X11/X10 Frequently Asked Questions List

faq , guideline , trouble-shooting

Congratulations on having your Tank X robot! This is a collection of FAQs to help you use the product better. About my robot Product Related What’s the difference between Model X10 and X11? If I order an X11, d…

4

4920

June 5, 2022

About the FAQ & Guideline category

faq , guideline

Here you can find common questions about the product, after-sale polices and so on. Following the guidelines, you’ll quickly learn how to manoeuvre your new tool with ease. Hope it helps you have a sparkling pool. If …