[Kickstarter] Updates on Shipments

Hello everyone,

Here’s another new update about shipments:

  1. For US customers, here’s good news that our 1st batch of products have arrived local warehouse, and we are busying sending out products to each of you now. We will update tracking no. to all of you via message and email, once we got them from local logistic company. Thanks for your great patience!

  2. For non-US customers, we know that some of you have received products. We’re so happy to meet you :slight_smile: Please follow setup guide to start your own SMOROBOT pool cleaner for the first time. Here’s the link: SMOROBOT Tank X11/X10 Setup Guide.

We are about to meet all of you. It’s a beautiful story that you choose SMOROBOT in spring and let us be together with you all summer!

Best Regards,


1 Like

Hi there! Can I please have an update on my shipment?
Thanking you in advance!

Hi, there.

We haven’t got your tracking number from the logistic company. Please give us some more time. We will send you the tracking number once we get it. Sorry to keep you waiting.


Hello, where are you in the shipment of Canadian customer ?